Your clinic’s follow-up numbers, written down in thirty minutes.
On this call we add up three things: the enquiries your front desk follows up, the booked patients who do not show, and the past patients nobody has called in a year. You keep the sheet whether or not we ever work together.
Free. For owners and practice managers of US med spas and dental clinics.
Three things, in this order
What your front desk does today
How an enquiry is handled at 9pm, how reminders and confirmations go out, who calls a patient who cancels, and when anyone last worked your list of past patients.
Where it costs you appointments
Your numbers set against your own average visit value. We label every estimate as one, and the benchmarks behind it are public.
What I would fix first
One thing, with the reason. If Soltrack does it, I say so. If Soltrack does not, I say that too.
One page, yours to keep
Within one working day I send you a one-page sheet: your monthly enquiries and how many get a follow-up, your no-show rate, how many patients are overdue, and what each gap is worth a month at your average visit.
Show it to your front desk, your manager or your partner. It makes sense without me in the room.
You talk to me, not a sales rep. Before Soltrack I built an operations agent a venture-fund CEO runs his day through over Slack, the onboarding automations for a med spa software company, and recall work for dental clinics in Moscow.
Mikail RajabliCo-founder, Soltrack
Pick a time
Times show in your own time zone. Calls run Monday to Friday, 9am to 7pm Central.
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Before you book
Dollar figures on the call are estimates from your answers and published benchmarks. They are not results Soltrack has produced.